Lexus Tops 2023 J.D. Power Dependability Study, Ford’s Ranking Drops
Every year, J.D. Power conducts a study on vehicle dependability, this time based on the feedback from 30,062 owners of three-year-old cars. The general trend shows an improvement in dependability, but issues persist, especially with advanced technology. Lexus secures the top spot with a PP100 score of 133, while Land Rover ranks at the bottom with a score of 273. Ford notably plummeted, falling 61 points to 249, making it the lowest-ranking mass-market brand.
Ford’s Drastic Decline and Top Performers
Ford’s ranking freefall is a surprise compared to 2022, where it scored above average. The current standings show Ford just ahead of Audi at 252. On the positive side, General Motors shines with Buick at 159 and Chevrolet at 162. Lexus ties with Toyota for the most dependable models, while Kia dominates in compact and mid-size cars with models like Forte and Optima.
Notable Rankings and Improvements
Other remarkable rankings include Chevrolet Tahoe, Chevrolet Blazer, GMC Sierra, and Toyota Tacoma in their respective categories. Noteworthy improvements were seen with Ram’s significant 77-point increase, Volvo’s 41-point gain, and Nissan’s 35-point improvement, all showcasing progress in dependability.
Conclusion
While some brands like Lexus and Kia excel in dependability, others like Ford and Mercedes-Benz have experienced setbacks. The automotive industry shows overall improvement in vehicle dependability, with advancement still needed in managing issues related to advanced technology and infotainment systems.
FAQ
What is the purpose of J.D. Power’s annual dependability study?
J.D. Power’s annual study aims to assess the reliability and dependability of vehicles a few years old, providing valuable insights to car owners and manufacturers.
Why is Lexus ranked at the top in the 2023 study?
Lexus secured the top spot due to its low PP100 score of 133, indicating fewer problems per 100 vehicles, showcasing higher dependability.
Which brands showed significant improvements in dependability?
Ram, Volvo, and Nissan demonstrated noteworthy improvements in dependability, reflecting efforts by automakers to enhance the reliability of their vehicles.