Owner Reportedly Loses Warranty on 2023 Cadillac Escalade-V After Refinancing Vehicle

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By Car Brand Experts

The 2023 Cadillac Escalade-V is an incredibly enjoyable SUV, and General Motors is well aware of this fact. In anticipation of individuals looking to make a quick profit, GM established a requirement that new owners must retain ownership of the vehicle for at least six months before selling it. While this may seem like a prudent measure, as one Cadillac Escalade-V owner recently discovered, it can lead to unforeseen issues.

According to a report by GM Authority, an unnamed owner of one of these SUVs recently opted to refinance the vehicle. Subsequently, they encountered mechanical issues and sought warranty-covered repairs from their local dealer. Unfortunately, this decision led to complications.

<em>Cadillac</em>

Cadillac

The dealer notified the individual that there was a warranty restriction on the vehicle preventing them from carrying out repairs. It appears that GM interpreted the refinancing as a change of ownership, despite the title supposedly remaining in the owner’s name.

The owner of the vehicle informed GM Authority that they are in the process of resolving the issue with the automaker, but have yet to receive any response. Attempts to reach out to GM Financial for clarification have been unsuccessful.

Therefore, if you plan to refinance immediately after purchasing a new GM vehicle, such as the 2023 Chevy Corvette Z06 or the 2023 GMC Hummer EV, it might be prudent to wait a few months or consult with your dealer to avoid similar situations.

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