NFDA Dealer Attitude Survey Unveils Concerns Over EV Charging Support
The latest NFDA Dealer Attitude Survey (DAS) has shed light on the worries prevailing among dealers concerning the lack of manufacturer support for on-site EV charging infrastructure. The survey, conducted over five weeks with over 2,300 responses, pointed out critical areas of concern and satisfaction within the industry in relation to electric vehicles.
Concerns Over EV Charging Support
Manufacturer support for on-site EV charging infrastructure emerged as the lowest scoring area in the survey, indicating a significant unease among dealers. While there was a slight improvement in the score from the previous edition, several manufacturers experienced a drop in rankings, underlining the dealers’ worries. Notably, Audi, Skoda, Suzuki, Cupra, and Volkswagen all plummeted in rankings, signifying widespread concern in the industry.
Satisfaction Levels for Battery Electric Vehicles
Dealer satisfaction levels for battery electric vehicles demonstrated a modest increase from the previous survey, with Kia leading with a remarkable score of 9.3, closely followed by Hyundai and BMW. On the contrary, Seat and Mazda received the lowest scores in this category, highlighting areas that need attention from manufacturers.
ROI in EV and Plug-In Vehicles
Return on investment in equipment/training for EV and plug-in vehicles varied across manufacturers, with Kia maintaining the top position in this aspect. Noteworthy movements included MINI climbing to second place and Nissan making a significant leap to fourth place. However, Seat, Volkswagen, and Jaguar fell short with the lowest scores in this section.
Manufacturer’s EV Charging Information and Training
The survey introduced a new topic focusing on manufacturers’ electric vehicle charging information and training. The responses were mixed, with Kia securing the top spot once again. BMW and MINI followed closely, while Seat received the lowest score in this area.
Conclusion
The NFDA Dealer Attitude Survey highlighted the evolving landscape of EVs and the pressing need for manufacturers to enhance their support for dealers. The insights from the survey emphasize the critical role manufacturers play in preparing dealers and customers for the electric vehicle transition.
FAQs
What is the NFDA Dealer Attitude Survey?
The NFDA Dealer Attitude Survey is a comprehensive assessment conducted to gauge dealers’ satisfaction levels and concerns regarding various aspects of the automotive industry, including electric vehicles.
Why is manufacturer support for EV charging infrastructure a significant concern?
Dealer feedback indicates that robust manufacturer support for on-site EV charging infrastructure is crucial for a successful transition to electric vehicles. The lack of adequate support can hinder dealers’ ability to meet the growing demand for EVs.
How can manufacturers improve their relationship with dealers?
Manufacturers can enhance their relationship with dealers by providing better support, investment, and training opportunities related to electric vehicles. Collaborative efforts between manufacturers and dealers are essential for a seamless transition to electric vehicles.
