When Volkswagen launched the Taos, it provided two transmission choices: an eight-speed automatic for front-wheel-drive versions and a seven-speed dual-clutch transmission (DSG, as VW calls it) for the 4Motion all-wheel-drive models. However, for the 2025 model year, VW will eliminate the DSG option, standardizing all versions of the Taos with the eight-speed automatic. The decision stems from feedback from some DSG users, who perceived their vehicles as malfunctioning during gear shifts.
At a recent media event, VW representatives shared with Carscoops that many customers found the DSG’s shifting behavior unrefined and off-putting.
A VW spokesperson explained, “A DSG can exhibit some hesitation in responding to driver input, and American consumers, unless they are performance-oriented, tend to dislike that. It leads them to believe the car is malfunctioning and not delivering a quick response.”
Typically, dual-clutch transmissions can provide a snappier but sometimes jerkier driving experience compared to traditional torque-converter automatics. They are designed for quicker, more defined shifts. However, most SUV and crossover buyers prioritize a smooth and comfortable ride over a sporty feel, as they are accustomed to the more gradual shifting found in the majority of compact crossovers, which often use traditional automatics or continuously variable transmissions (CVTs). In fact, CVTs do not operate with gears at all, making the transition to a DSG that much more jarring.
According to Motor Authority, the initial rationale behind integrating a DSG into the Taos was to cater to customers who were transitioning from smaller, sportier Volkswagen models like the GTI. Nonetheless, it’s doubtful that many GTI enthusiasts will find the Taos appealing, regardless of the type of transmission.
This announcement follows a recent class-action lawsuit filed against BMW over the dual-clutch transmission in the X1, which the plaintiff claims is so unresponsive that it poses a safety risk. Having experienced the noticeable jerkiness of the X1’s dual-clutch myself, it’s easy to understand their concerns. The transmission can hesitate when starting from a stop, creating uncertainty when merging into traffic, as there can be a delay before the vehicle suddenly engages with a jolt. While I cannot comment on the driving experience of the Taos’ DSG, it seems Volkswagen has taken customer feedback seriously enough to implement this change.
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