Mazda CX-60: Owners offered free suspension fix

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By Car Brand Experts

Article Title:

Mazda CX-60 Owners Offered Free Suspension Upgrade

Introduction:

Mazda Australia is responding to consumer feedback by offering a free suspension upgrade for Mazda CX-60 owners experiencing a stiff ride. The upgrade includes a revised rear shock absorber to enhance ride quality. Additionally, owners of vehicles built between March 28 and September 30, 2023, can align their vehicles with the updated factory specification at no cost through Mazda dealers.

Free Suspension and Powertrain Upgrades:

Apart from the suspension upgrade, Mazda is also providing a free Powertrain Control Module software update for the CX-60. The update aims to refine the performance of the eight-speed automatic transmission, addressing concerns about its jerkiness at low speeds. This response comes after feedback from both automotive media and owners, highlighting issues with ride quality and transmission smoothness.

Feedback from Owners:

One owner expressed dissatisfaction with the ride quality and transmission performance of the CX-60, calling for improvements to make it a truly premium product. Mazda’s initiative to address these concerns reflects its commitment to enhancing customer satisfaction and overall driving experience.

Conclusion:

Mazda’s proactive approach to addressing feedback from customers demonstrates its commitment to continuous improvement. By offering free suspension and powertrain upgrades, Mazda aims to enhance the ride quality and overall driving experience for Mazda CX-60 owners.

FAQ:

1. How can Mazda CX-60 owners benefit from the free suspension fix?

Mazda is offering a free suspension upgrade with a revised rear shock absorber to improve the ride quality of CX-60 SUVs.

2. Is the free suspension upgrade available to all CX-60 owners?

The upgrade is available for vehicles built between March 28 and September 30, 2023. Owners can have their vehicles aligned with the latest factory specification at no cost through Mazda dealers.

3. What other upgrade is Mazda offering for the CX-60?

In addition to the suspension upgrade, Mazda is providing a free Powertrain Control Module software update to enhance the performance of the eight-speed automatic transmission.

4. How can owners share feedback on the upgrades?

Owners can share their thoughts and experiences in the comments section below the article to provide insights into the effectiveness of the upgrades.

5. Are similar upgrades planned for other Mazda models?

Mazda does not currently have plans to introduce similar changes to the larger CX-90 model, as the CX-60 has been the focus of recent upgrades due to feedback regarding its ride quality and transmission performance.

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